WEEE Recycling Service

Customers who purchase computers, monitors and printers, as specified in the Producer Eco-Responsibility Ordinance, from the company can submit application form to request free WEEE Recycling Service for the same type and quantity of used electrical appliances. Customers can request WEEE Recycling Service within 3 days after the transaction. Late requests will be deemed as no requests for the service.

Applicable for:

  • Computers, generally including laptop, desktop, and tablet computers.
  • Monitors.
  • Printers.

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WEEE Recycling Service Terms and Conditions
Apply for WEEE Recycling Service

WEEE Recycling Service Terms and Conditions

WEEE Recycling Service Terms and Conditions (“Terms and Conditions”)

  1. Applicable conditions
  • Customers who purchase computers, monitors and printers (“Products”), as specified in the Producer Eco-Responsibility Ordinance, from the company can request free WEEE Recycling Service for the same type and quantity of used electrical appliances (only applicable to the same type of regulated electrical appliances: Note 1., 2. & 3.).
  1. Location
  • Any premises in Hong Kong
  1. When to make request
  • Customers can submit application form to request WEEE Recycling Service within 3 days after the transaction*. Late requests will be deemed as no requests for the WEEE Recycling Service.
    * Transaction means the date that the company accepts the order from the Customer for Products.
  1. Timing of the WEEE Recycling Service
  1. Under normal circumstances, 3 working days are required for arranging the WEEE Recycling Service (Working days: Monday to Friday, excluding public holidays).
  2. The old items at the customers’ designated locations will be removed on the date agreed by the customers.
  3. No WEEE Recycling Service is available on Sundays and public holidays.
  1. Remarks
  1. The WEEE Recycling Service should be separated from the delivery and installation service. The old items pending removal can be removed in advance or placed temporarily at the premises for collection later as appropriate. Customers can contact us for arrangement.
  2. The old items will not be returned once collected.
  3. The old items must stand-alone and befreed from other connections or obstacles.
  4. If the old items have serious hygiene issues (e.g. rancid foods, presence of cockroaches and ants, etc.), the collector will have the right not to remove such items, and there will be no more free WEEE Recycling Service for the customers.
  5. Customers shall give no less than 2 working days’ notice in respect of any request for change of delivery time, date and/or place.
  6. In the event of a Black Rainstorm Warning / Tropical Cyclone Warning Signal No. 8 or above, the WEEE Recycling Service will be suspended and rescheduled.
  7. The company shall not be liable for any delay, suspension or rescheduling due to traffic or adverse weather conditions or other factors.
  8. All personal data are for the purpose of arranging WEEE Recycling Service for the old items only and the company shall comply fully with the obligations and requirements of the Personal Data (Privacy) Ordinance (Cap. 486).
  9. Customer shall safeguard Customer data (including but not limited to confidential information, password protection, encryption, data backup, etc.) prior to the WEEE Recycling Service.  In no event shall the company assume any risk or liability whatsoever including but not limited to any data loss or data breach.
  10. In case of any disputes, the decision of the company shall be final.
  11. If there is any inconsistency or ambiguity between the English version and the Chinese version of the Terms and Conditions, the English version shall prevail.

  
Note 1: Computers, generally including laptop, desktop, and tablet computers.
Note 2: Monitors.
Note 3: Printers.

WEEE Recycling Service Application Form